American lacks pilots for some December flights on IT flaw

Report: American Airlines glitch causes pilot shortage on thousands of flights over holidays

Report: American Airlines glitch causes pilot shortage on thousands of flights over holidays

Turns out American Airlines - which, NBD, is America's largest carrier - used a scheduling system that let all of its pilots take off for the same vacation days during the crazy-busy holiday time of year.

"We will work with the APA to take care of our pilots and ensure we get our customers to where they need to go over the holidays", said the airline in its statement.

The Allied Pilots Association, which represents some 15,000 American Airlines pilots, said the airline notified the union about a problem with the pilots' schedule bidding system last Friday.

A union spokesman calls it a potential crisis.

The new and the old visual design of American Airlines together at Miami International Airport, Miami, Florida.

Report: American Airlines glitch causes pilot shortage on thousands of flights over holidays
Computer glitch leaves American Airlines without any pilots for Christmas

A glitch in the system that bids for pilots' time off based on seniority is behind the shortage, the Allied Pilots Association union said.

American Airlines is the largest US carrier. "This is a crisis right now, and in that crisis, they've gone solo", he said.

American says it has fixed the glitch, but it remains to be seen how the company plans to staff its flights without causing a large number of cancellations. A grievance filed by the union requires union login credentials, preventing Jalopnik from accessing it. Jalopnik has reached out to the union in regards to this, as well as how the union has advised pilots to approach offers from American Airlines in the meantime, and has yet to hear back.

American is offering pilots 150 percent of their normal hourly wage to pick up some of the flights, the top rate laid out in their contract, Miller said.

"This is certainly not routine".

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